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	<title>ProcurementAlert.com &#187; technical</title>
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	<description>Strong partnerships forge strong companies</description>
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		<title>Bank&#8217;s &#8216;oops&#8217; lands customer in a deep hole</title>
		<link>http://www.procurementalert.com/banks-oops-lands-customer-in-a-deep-hole/</link>
		<comments>http://www.procurementalert.com/banks-oops-lands-customer-in-a-deep-hole/#comments</comments>
		<pubDate>Fri, 09 Jan 2009 14:00:18 +0000</pubDate>
		<dc:creator>Charlie Walker</dc:creator>
				<category><![CDATA[In this week's e-Newsletter]]></category>
		<category><![CDATA[Latest News & Views]]></category>
		<category><![CDATA[bank]]></category>
		<category><![CDATA[technical]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.procurementalert.com/?p=879</guid>
		<description><![CDATA[&#8220;Oops. Please excuse our technical error.&#8221; 
You&#8217;ve probably heard this from the cable company, the IT staff where you work, and from many other services that rely on technological accuracy.
But did a technical glitch ever dump you more than 140 billion dollars in the hole?
The 38-year-old man was stunned &#8212; to put it mildly &#8212; [...]]]></description>
			<content:encoded><![CDATA[<p>&#8220;Oops. Please excuse our technical error.&#8221; <span id="more-879"></span></p>
<p>You&#8217;ve probably heard this from the cable company, the IT staff where you work, and from many other services that rely on technological accuracy.</p>
<p>But did a technical glitch ever dump you more than 140 billion dollars in the hole?</p>
<p>The 38-year-old man was stunned &#8212; to put it mildly &#8212; when his London bank informed him that his account was overdrawn by 100 billion pounds ($144 billion).</p>
<p>His wife said she noticed a &#8220;major discrepancy of two 50-billion-pound debits&#8221; in the account &#8212; news that left him stunned, shaken and physically ill.</p>
<p>The couple had checked the account the previous evening and everything was fine.</p>
<p>An understatement from Barclays bank about the slight oversight: &#8220;A technical error caused some customer accounts to be incorrectly debited. &#8230; We apologize for any inconvenience this may have caused our customers.&#8221;</p>
<p>Does that mean the bank will pay for your stay in the nearest hospital&#8217;s cardiac unit?</p>
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