A little head-butting can cause major pain
August 25, 2008 by Charlie WalkerPosted in: In this week's e-Newsletter, Latest News & Views, Procurement costs, Procurement trends
It’s only natural you’ll face a little feather-ruffling from time to time. After all, there can be some pretty tense moments when money’s involved.
Sure, you might agree with that. But it can be an even bigger problem than many managers realize.
For example: A new study concludes that 75% of employees get rude treatment from bosses or even fellow workers over the course of each year.
What’s that mean? One problem the long-lasting effect. Rudeness hurts job performance, diminishes teamwork, and can even contribute to higher turnover.
The toll can be felt in other ways: Another research study determined that even mild verbal abuse can have a major impact. It’s been shown to decrease problem-solving abilities and fluster creative talents.
While rudeness in the workplace has always been a problem, it can accelerate when times get tougher and demands grow greater. Frustration spills over more easily, and can hurt employee morale. When two employees start butting heads, you need to react as quickly as possibly with mediation techniques. Don’t wait for it to work itself out.
Otherwise, you could find yourself with more on your hands than you might have bargained for: Finding Procurement new employees, hiring them, training them, waiting for the learning curve to flatten all take time — and put more pressure on current staffers.
In the long run, it’s a bottom line issue: Rudeness in the workplace can cost you money.
Tags: money, procurement, rude

